Cash On Delivery Service

At Kharedo, we understand that convenience matters. That’s why we offer a Cash on Delivery (COD) option to make shopping easier and more flexible for you. Please review our COD policy below to understand how this service works.

1. Availability of COD Service

  • Eligible Locations: COD is available in select regions. During checkout, you’ll be able to see if your location is eligible for COD service.
  • Order Value Limit: For security reasons, there may be a maximum order value limit for COD orders. This limit will be displayed at checkout if it applies to your order.

2. How COD Works

  • Place your order on our website and select Cash on Delivery as your payment method at checkout.
  • Our team will process your order, and once it’s ready for dispatch, we’ll notify you via email or SMS with the estimated delivery date.
  • Pay the full amount in cash to the delivery agent when your order arrives. Please ensure that you have the exact amount, as our delivery agents may not carry change.

3. COD Service Fee

  • A small COD service fee may apply to your order based on your location. This fee helps cover the additional handling required for COD orders. The exact fee, if any, will be displayed at checkout.

4. Order Confirmation for COD

  • After placing a COD order, you may receive a call or message from our team to confirm the details. Failure to confirm may result in order cancellation, so please make sure your contact information is accurate and respond promptly.

5. Conditions for COD Orders

  • Valid Address: Ensure that the delivery address provided is accurate and complete. COD orders cannot be redirected to a different address after confirmation.
  • Availability: Please ensure someone is available to receive the package and make the payment at the time of delivery. If delivery attempts fail, the order may be canceled, and COD may not be available for future orders.

6. Returns and Refunds for COD Orders

  • Return Eligibility: COD orders are eligible for return as per our standard Return & Refund Policy. For approved returns, refunds will be issued through bank transfer or store credit.
  • Non-Refundable COD Fee: The COD service fee, if applicable, is non-refundable, even if the order is returned.

7. Refusal of COD Orders

  • Repeated refusals of COD orders may result in restrictions on using COD as a payment option for future purchases.